Lead Incident Response
About this role We are looking for an Incident Response Lead to join our Security Operations department.
You will lead the people who own our most serious cases end to end — coordinating ransomware and business email compromise investigations, doing the forensic work, and being the person on the phone when a client needs a straight answer under real pressure.
Your first responsibility is people, not just process. You’re a first-line manager distinct from a senior individual contributor, with direct accountability for the performance and development of your team — while carrying enough hands-on DFIR credibility to run the most complex case yourself, or take over one mid-flight, when the situation demands it.
What you will do
- Lead, coach, and develop the Incident Response team: regular one-to-ones, feedback, and performance/development conversations aligned with Eye’s career framework
- Lead by doing: manage the caseload and the people, but personally take point on the most…
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